Every computer hardware need to run a software program called driver. Some time you attach a new hardware with your computer but that do not work. In this case first of all you have to troubleshoot your computer for basis driver issues.
First of all you have to run Microsoft fix it tool to fix basic issues. Here I am going to insert a link to download that particular fix it tool.
If you will unable to fix problem then post comments and ask the questions. I'll try my best to give you a good solution.Click below on "Microsoft Fix It".